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Job Details - French Speaking Nightshift Helpdesk Executive |
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| 10419 |
| Customer Service , IT , Office Support, Other |
| £20,000 to £23,500 per annum |
Surrey
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| Permanent |
| 07/10/2010 15:42:00 |
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Job Description |
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The role of Customer Service Support
• To provide consistent, high-quality, pro-active support to overseas customers
• To provide sales support where appropriate
• Any administrative/ support tasks as required
• To liaise and support the Overseas Customer Service teams
• Resolve customer enquiries effectively
• To maintain customer contact database
To be considered for the role of Customer Service Support
• Have previous customer service support experience
• It is essential that you have previously worked in a nightshift role
• Be highly motivated and proactive
• IT Literate- be comfortable disabling Google Chrome, Firewalls, deleting Cookies etc
• Fluent in French and English
• Have high level of communication skills
• Be a team player
• Have the drive to keep people ‘happy and satisfied’
• Willing to go the ‘extra mile’
• Be a positive thinker
• Be hard working/ honest
• Have a flexible, open minded attitude
• Have an excellent eye for detail
Package for Customer Service Support
• £20K basic
• Plus £3.5K nightshift allowance
• 25 days holiday
• Plus benefits
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If you are interested in this vacancy, please apply using the 'Make Application' form on the right.
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