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Job Details - Operations Manager |
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| 443 |
| Customer Service , Office Support |
| £35,000 to £36,000 per annum |
London
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| Permanent |
| 26/05/2011 14:56:00 |
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Job Description |
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An Operations Manager is required to join a fun/ fast paced company within the Property/ Hospitality industry where you will be dealing with high quality customers.
The Operations Manager role:
You are responsible for maintaining and delivering an operational service that means all guests have a positive and welcoming experience that exceeds their expectations, working alongside the Customer Service Manager.
• Managing a small team
• Oversee daily operational matters, including arrivals and departures process, guest special requests and maintenance requests
• Manage the Housekeeping outsourcing contract, ensuring procedures are followed and apartment servicing quality standards are maintained
• Oversee the Housekeeping schedule to ensure sufficient coverage to meet cleaning demands
• You are responsible for the quality of the apartments and related feel and look
• You are responsible for working with the Property Acquisition Manager to manage the acquisition and disposal apartment stock and co-ordinating with Sales and Finance to ensure related tasks are completed in a timely manner.
To be considered for the Operations Manager role:
• Strong experience as an Operations Manager ideally gained within the hospitality sector (hotel, pubs, restaurants)
• Very strong organisation skills
• Efficient, calm under pressure and proactive
Benefits for the Operations Co-ordinator/ Property Co-ordinator role/ Office Manager:
• c £35k basic – more will be considered for strong applicants
• 28 days holiday
• Bupa
• Fantastic career progression as the company is really growing and expanding
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If you are interested in this vacancy, please apply using the 'Make Application' form on the right.
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